Last modified: March 18, 2026

Privacy Policy

The following policy sets forth how 1763229 Ontario Corporation, operating as Prom Night Canada (“we”, “us”, “our”, “PromNight.ca” or “Prom Night Canada”) collects, uses and discloses the information about our website users (“Users”) that we collect on this website promnight.ca. By using or accessing our website, you are accepting the practices described in this Privacy Policy.

We are committed to protecting the privacy of Users to our website and attendees of our events. This Privacy Policy explains how personal information is collected, used and disclosed when you visit promnight.ca, purchase tickets or interact with our services. Please read this policy carefully. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this website, you indicate that you understand, accept, and consent to the practices described in this policy.

If you have any questions about this Privacy Policy or wish to request access to your personal information, please contact us at info@promnight.ca or 1 844 663 7766.

1. Information We Collect

When you visit this website or purchase tickets, we may collect certain personal information including:

• Full name
• Email address
• Phone number
• School name
• Emergency contact information
• Date of birth or age confirmation
• Address or postal code
• Ticket purchase and event participation details

When you visit this website, certain information may also be collected automatically through server logs and tracking technologies, including:

• IP address
• Browser type
• Device information
• Referring website or page
• Date and time of visit
• Pages viewed on our website

We may analyze the above to determine statistics that may be of value, including but not limited to the level of demand for pages of interest.

2. How We Use Your Information

We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive and used for limited purposes. We use personal information for purposes related to operating our events and services, which may include:

• Processing ticket purchases and payments
• Communicating event details and important updates
• Managing event logistics, including transportation and venue access
• Providing customer support
• Ensuring safety and security at events
• Coordinating with venues, transportation providers, security staff, medical personnel and event staff where necessary
• Communicating with schools where appropriate in relation to student events
• Sending marketing communications and promotional offers where permitted by law
• Improving our website, services, and user experience

You may unsubscribe from marketing communications at any time using the unsubscribe link included in those emails. Your request will be promptly processed but may not be in time to remove you from promotions already in progress. Please note that even if you have opted out of receiving marketing communications, we may still contact you for the purposes of sending you transactional or operational emails.

We may use personal information about you to improve our marketing and promotional efforts, to analyse our clientele, to improve our content and product offerings, and to customize our website’s content, layout and services. These uses are to enable us to improve our business and better tailor our business to meet your needs.

3. Students and Minors

Many Prom Night Canada events are intended for high school students, including individuals under the age of eighteen (18). Personal information may be collected from students participating in these events for the purposes of ticketing, event administration, safety and communication.

Where information is collected from minors, it is used solely for purposes related to event participation and administration.

4. Payment Processing

Payments made through this website are processed through third-party payment processors including, but not limited to, Moneris and GuestDeck (any third-party payment processors hereinafter referred to as the “Providers”). Payment information is collected and processed by these Providers in accordance with their own privacy policies and security practices. We do not accept any responsibility or liability for the policies and security practices of the Providers. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit. This Privacy Policy applies solely to information collected by Prom Night Canada.

Prom Night Canada does not store full credit card details on its servers.

5. Sharing of Information

From time to time, we may retain the services of third-party service providers and consultants where necessary to operate our events and services. These may include:

• Event venues and Event Staff, to enable them to plan and run the event
• Transportation providers and bus companies, to enable them to organize transportation
• Security personnel, to ensure the security of the event and operations
• Medical personnel and emergency services
• Ticketing and payment processing providers, who provide the infrastructure to process payments
• Marketing and analytics providers
• Schools where appropriate in connection with student events

These third parties are only provided with the information necessary to perform their services. Some service providers may operate in jurisdictions outside of Canada. As a result, personal information may be subject to the laws of those jurisdictions.

We do not disclose personal information without consent unless authorized or required by law to do so, such as in the following circumstances:

• Where a court order or subpoena is issued, or under applicable rules of production, a regulatory or other body with jurisdiction to compel production so requires;
• When the information is publicly available within the meaning of applicable privacy legislation;
• If we are investigating the breach of an agreement, a legal duty or contravention of a law and obtaining consent would compromise the investigation or the accuracy of the information;
• If we are required to disclose personal information to a lawful authority; or
• as otherwise authorized by law.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance the visitor experience and understand how our website is used. These technologies may store information such as user preferences and visit history and may be used for analytics and advertising purposes.

We may use services such as:

• Google Analytics
• Meta (Facebook) Pixel
• TikTok Pixel

These tools help us understand website usage, measure advertising performance, and improve our services. Users may disable cookies through their browser settings, if the browser permits, although in that case such User may not be able to use certain features on this website.

7. Email Communications

Email addresses provided through ticket purchases or website interactions may be used to send:

• Event updates and important announcements
• Customer service communications
• Promotional messages or offers

You may opt out of marketing emails at any time using the unsubscribe option included in those communications.

We do not sell, rent, or lease email addresses to third parties.

8. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Access to personal information is limited to individuals who require it to perform their duties related to our services and events.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to this website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on this website. 

9. Data Retention

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the fulfillment of any legal, accounting, or reporting requirements. When information is no longer required for these purposes, it is securely deleted or anonymized where appropriate. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent. 

10. Access and Correction of Information

Individuals may request access to the personal information we hold about them or request corrections if that information is inaccurate or incomplete. Requests for access or correction may be submitted by contacting info@promnight.ca. We will respond to reasonable requests in accordance with applicable privacy laws.

11. Third-Party Websites

Our website may contain links to third-party websites. Clicking on those links or enabling those connections may allow the third parties to collect or share data about you. Once you leave our website or are redirected to a third-party service, this Privacy Policy no longer applies. We encourage Users to review the privacy policies of any external websites they visit, and we do not accept any responsibility or liability for these policies.

12. International Data Transfers

Some third-party service providers used by Prom Night Canada may store or process information outside of Canada. When this occurs, personal information may be subject to the laws of the jurisdiction in which it is processed.

13. Changes to This Privacy Policy

Prom Night Canada may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page and will take effect when published. Your continued use of this website after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates. If you do not agree to any such change, please cease using this website.